Information We Collect

When you visit cloudbasedfuture.com or use our services, we collect information to provide you with quality programming education and support. This happens in several ways.

Information You Provide Directly

When you sign up for webinars, contact us, or enroll in our courses, you share information like your name, email address, phone number, and sometimes details about your programming background. We also keep records of our conversations when you reach out for support.

Automatically Collected Information

Your browser automatically shares technical information when you visit our site – things like your IP address, browser type, device information, and which pages you view. We use this to understand how people use our platform and fix any technical issues.

Learning Progress Data

If you participate in our courses, we track your progress through lessons, quiz results, and project submissions. This helps us provide better feedback and customize your learning experience.

How We Use Your Information

We use your information to deliver programming education services and communicate with you about your learning journey. Here's what that looks like in practice:

• Sending course materials, updates, and important announcements about your enrollment
• Providing technical support when you run into problems with our platform
• Tracking your learning progress and suggesting next steps in your programming education
• Improving our course content based on how students interact with lessons
• Processing payments and managing your account access
• Sending occasional educational content and information about new courses that might interest you

We don't use your information for advertising to you across other websites, and we never sell your personal data to third parties.

Legal Basis and Taiwan Privacy Laws

Under Taiwan's Personal Data Protection Act, we process your personal information based on legitimate interests in providing programming education services. When you sign up for courses or contact us, you're giving us consent to use your information for these educational purposes.

If you're concerned about how we handle your information, you can file a complaint with Taiwan's National Development Council or contact us directly to resolve the issue.

Information Sharing and Third Parties

We work with carefully selected service providers to deliver our programming courses, but we don't share your personal information unless it's necessary for providing our services.

Service Providers We Work With

Our email service provider helps us send course updates and support messages. Our payment processor handles subscription payments securely. We use cloud hosting services to store course materials and student progress data. All these providers are required to protect your information according to strict data protection standards.

When We Might Share Information

We only share your information if required by Taiwan law enforcement, to protect our legal rights, or if our business is sold or merged with another company. In all cases, we'll notify you unless prohibited by law.

Data Security and Protection

We take protecting your information seriously, especially since programming education often involves sharing code projects and learning progress that's important to your career development.

Our platform uses encryption to protect data transmission, secure servers with regular security updates, and access controls that limit who can view your personal information. We regularly backup your course progress and projects to prevent data loss.

While we implement strong security measures, no online service is completely secure. We recommend using a strong, unique password for your account and contacting us immediately if you notice any suspicious activity.

Data Retention and Deletion

We keep your information for as long as needed to provide our services and meet our legal obligations in Taiwan.

Active Student Accounts

While you're actively using our platform, we maintain your account information, course progress, and project submissions so you can continue learning without interruption.

Inactive Accounts

If you stop using our services, we'll keep your basic account information for three years in case you want to return. Your detailed learning progress and project files are deleted after one year of inactivity, though we may keep anonymized data for improving our courses.

Deletion Requests

You can request deletion of your account and associated data at any time. We'll process most deletion requests within 30 days, though some information may be retained longer if required by Taiwan financial or tax regulations.

Your Privacy Rights and Choices

You have several options for controlling how we use your information, and we've tried to make these choices straightforward.

Account Access and Updates

You can update your profile information, email preferences, and course selections through your account dashboard at any time. If you need help accessing or changing your information, our support team can assist you.

Communication Preferences

You can choose which types of emails you receive from us – course updates, new lesson notifications, or general programming education content. You can't opt out of essential account communications like password resets or important service changes.

Data Portability

If you want to download your course progress, project submissions, or account information, we can provide this data in a standard format. This is particularly useful if you're continuing your programming education elsewhere.

International Data Transfers

Our primary servers are located in Taiwan, but some of our service providers operate internationally. When your information is processed outside Taiwan, we ensure appropriate protections are in place.

For services in other countries, we use standard contractual clauses approved by Taiwan authorities and work only with providers that demonstrate adequate data protection measures. Your course materials and learning progress remain primarily stored on Taiwan-based servers.

Children's Privacy

Our programming courses are designed for learners aged 16 and older. We don't knowingly collect information from children under 16 without parental consent.

If you're under 18 but over 16, we recommend discussing your programming education goals with a parent or guardian, though it's not required for enrollment. If we discover we've collected information from someone under 16 without proper consent, we'll delete that information promptly.

Changes to This Privacy Policy

We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you through email or a notice on our platform.

We encourage you to review this policy periodically, especially if you're actively enrolled in our courses. Continued use of our services after policy updates indicates your acceptance of the changes.